Services and Distribution

Machine installation and consumables delivery

Coffee Machine Direct has a national delivery network. Unlike many vending companies we have our own engineering team and technical support advisors at hand to deliver your coffee machine, train you to use it correctly and help you through your journey as a customer.

We have carefully selected our range of coffee machines to ensure we are offering the best choice, highest quality and best in class reliability.

To keep your team refreshed our online store is fully stocked with all the consumables, including replacement freshpacks, wholebean coffee, tea, compostable cups and much, much more!

Maintenance

Our coffee support team are only a call away and we pride ourselves on an excellent first time fix rate. In most instances we can actually locate and solve the problem over the phone.

However, should you need a technician on site, one of our Coffee Machine Direct Technical Engineers will be with you within 3 working hours of recieving your call.

After-sales service

As a Coffee Machine Direct customer you will always have our team at your disposal. We offer various communication channels such as email and telephone.